Language intelligence for conversational assistants
Run the understanding-and-response layer of voice and text assistants on a low-latency, streaming LLM.
What you gain
Reduces perceived response time with token-by-token streaming.
Summarizes and routes calls and messages in real time.
Cuts the wait times that degrade customer experience.
LLM Service in this category
Power the understanding and response-generation layer of your voice and text customer assistants with a low-latency LLM Service that supports token-by-token streaming.
Capabilities
- Low-latency streaming response generation
- Intent detection and call routing
- Conversation summarization and action extraction
- Sentiment and quality analysis
Use cases
- Call summarization and intent detection
- Real-time response generation (streaming)
- Sentiment and quality analysis from conversations
Recommended models
Fast and consistent for low-latency chat and streaming.
Lightweight profile; well suited to mixed voice + visual content scenarios.
Let's shape the LLM Service for Conversation, Voice & Customer Experience together.
Share your use case; our solutions team will plan the right model and integration for this category with you.
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